A must read! Real honest feedback from my prospective.
Pros
Flex time! And possible work from home on Fridays IF you’re not on a some kind of performance plan
Cons
HGH TURN OVER RATE! You’re fired for very simple things. The heads of the company read this platform but don’t take the complaints serious. Turn over for any company is bad financially and a plague. This also causes backlog and stress to other employees to meet demands. DAY TO DAY - This job involves sitting in front of a computer all day and working like a robot. (Literally) You’re only allowed two 10 minute breaks and a half hour lunch which is not enough. God forbid u go over the 10 minute break, you’ll be penalized. You do the same thing repitively every single day 40 hours a week. Very mundane. Quota driven. The new QUATTRO system was predicted to be fast and efficient in getting work done and is the complete opposite (slow and inefficient) YET you’re held up to meet high quotas. They will add responsibility on u even if you’re on a performance plan! New ppl get taken advantage of. They are assigned level 2 work or extra responsibilities and expected to keep up. The policies are awful (attendance points, random HOT days, only a certain amount of advocates can be off per day considering it’s a big department) They don’t allow for life to happen. God forbid you get into a car accident coming into work and are unable to work that day you’ll get attendance points for not notifying them 24 hours in advanced. Sounds dumb? It is! They love to paint the picture that this company is so great and we’re a family but it’s not! WHAT TO DO IF YOURE HIRED HERE? please don’t intend to stay longer than 6 months. Don’t stress over your numbers it’s not worth it. Do the best u can everyday, keep job searching and then LEAVE!
