High stress during peak hours: The role can be stressful, especially during busy hours or holidays. Managing customer service issues, while trying to maintain smooth operations, can feel overwhelming at times.
Work-life balance: Depending on the store and management, the work-life balance can be challenging, especially if you end up covering additional shifts or working weekends. Long hours on your feet are common.
Limited autonomy: Decision-making can feel restricted as many policies and procedures are dictated by corporate, leaving less room for flexibility in leadership decisions.
Pay could be better: For the amount of responsibility and workload, the pay may feel a bit low, especially considering the pressures during peak hours.