Melaleuca reviews

3.5

68% would recommend to a friend

(759 total reviews)
avatar

Frank L. VanderSloot

67% approve of CEO

61% positive business outlook

Melaleuca has an employee rating of 3.5 out of 5 stars, based on 759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Melaleuca employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

759 reviews
5.0
Jan 27, 2017

Incredible Company Growth = Incredible Career Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I started in the call center about 15 years ago. It began as a college job but I quickly realized the potential as I saw how fast the company was growing. I believe in working hard, having fun, and getting results. And the best part is we're really making a difference in the lives of our customers. In my 15+ years I've been in 12 different positions, many different departments, have traveled throughout the US and the world. It's almost surreal to think how a small-town family has had so many incredible experiences across the globe. This has never felt like a "just a job" to me - partially because I've never been treated like "just an employee." Melaleuca has become a huge part of my life and my family's. My kids see what it has provided for us, how great the products are, and how great the company is - and they say they want to work there someday too. My family often meets me for lunch in our cafeteria and the kids love to play in the game room. It's more than just a job to me, it's part of my legacy. And I'm surrounded by an awesome team who is passionate about excellence, improvement, and a commitment to enhancing lives.

Cons

Melaleuca has high standards. To play on an All-Star team, you have to give it your all. Some people don't like that. If you're looking to do the bare minimum, punch a clock and get a check, Melaleuca isn't the place for you. If you'd like to be a part of a mission-driven company, in a fast-paced and challenging environment, then you'll fit in.

2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Melaleuca is a medium sized family oriented business that operates out of South Eastern Idaho. Many of the employees are friendly well to do people that enjoy the outdoors and spending time with their families. Melaleuca also is enjoying growth outside of the US with Asia-Pac. There is a lot to do and rarely a dull moment. Employees are able to take advantage of many benefits such as on-site fitness center, cafeteria, clean work environment, health insurance etc. Members of the Web Team, Release Management, Compensation, DBAs, QA, Network, Systems, Marketing are awesome and contain some of the most talented and dedicated folks I have ever met and had the privilege of working with. Employees also enjoy a Christmas party, Summer Picnic. 401k is average company match is a little low and is only paid once a year instead of with every paycheck.

Cons

Melaleuca is not without its challenges. Many of which are of its own making. The IT department is a disaster. Strong words I know but nevertheless this is the sentiment felt by many. The challenges in the IT department do not come from the dedicated men and women within that are desperately trying to keep their heads above water as new business requirements rain down and staffing levels remain low. The challenges/problems come from the leadership or lack thereof. The negativity and lack of communication that exudes down from the CIOs office is abhorrent. Melaleuca started off about a year ago with yet another new CIO. The one prior had issues but at least there was an attempt at being a leader and bringing positive change to the department. The current CIO has yet to ever give any kind of direction, public recognition of staff members, or contribute anything positive to the department. Most of the time this person sits in his office browsing the web and lamenting how nobody around here knows what they are doing except for himself. The CIO has a his way or the highway mentality and expects the department to follow along to his beat with no actual direction to what that beat should be. Blind obedience is demanded but no communication of what is expected is conveyed.

2.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Generally, good people work there. They believe in the products they sell, and have some decent products. They work hard to shed the MLM label. Work/life balance is great. Free gym membership. Castle-sized new building. They value longevity. If you're looking for a place to land where you can put in an easy day's work until you retire, it's perfect for you.

Cons

They value the people working the downlines much more than the corporate employees. Promotion is based on kissing up to management, not performance. If you're looking to work for a creative company, this isn't it. They'll give you plenty of busywork, and dictate how you do it. Their marketing is way behind the times. No integration whatsoever between the creative team and the web team.

Viewing 595 - 597 of 759 Reviews

Glassdoor has 831 Melaleuca reviews submitted anonymously by Melaleuca employees. Read employee reviews and ratings on Glassdoor to decide if Melaleuca is right for you.