Melissa & Doug reviews

They monitor everything. How many calls you make. How much time you spend between calls. They give you this info daily and speak to you if you are not meeting numbers. They like 100 calls in a 9 and 1/2 HR work day with less than two minutes between calls. Oh yea and you get a half HR lunch. And they mean a half HR not 35 minutes. You will hear about it if you exceed 30 min. You are encouraged to push product on customers and push hard. They have an inside joke they call rough shipping where salespeople just send customers product they did not order. Must have been a mistake by our warehouse. Just hold onto the product it will sell is the line they give you to use. If the customer gets really upset the salesperson dumps the account to a newbie to clean it up. Leave your morals and sense of ethics at the door.

The two owners are arrogant and condescending. They belittle and berate workers. There is no positive reinforcement. Do not expect improvement in treatment. Do not expect understanding for personal emergencies or issues. There business model preys on lack of sophistication of small business mom & pop owners who make up a disproportionate percentage of their sales. Outbound sales personnel are expected to sell hard, include unrequested merchandise, and stonewall requests for returns. They have no interest in caring for the emotional welfare of well being of others. You cannot expect respect