No work/life balance, working every other weekend, no 401K match, high insurance premiums, raises are only $.10 cents every six months and you are required to pass a competency test to get them. When I started with Menards, our wages were very competitive with other companies, but now our starting wages are not even on par with fast food restaurants. This results in good, qualified employees leaving for better opportunities. The new hires that replace them (if they get replaced at all) are typically less qualified, less motivated and rarely last a month before they quit. Every department in the store is understaffed and messy. Freight piles up and customers don't get help. The payroll to sales ratio (which is dictated by corporate) is so unbalanced that most departments can't afford to have enough people working to take care of all the freight and other tasks and help customers. Team members that are scheduled to work until close are often forced to stay an hour or more after close to stock freight and clean up, even if they work early the next day or have class or another job in the morning. Lots of favoritism with scheduling. Some full time employees never close (even though company policy requires all full timers to close at least one day per week) and others close four to five nights per week. We get much more freight than we have room for, and are never given any direction from corporate on where to store it. This contributes to the overall messiness and disorganization of the store. When we get visitors from corporate, they ask why we have so much freight (like we can control that) and order us to clean it up without giving us any clear direction on how to accomplish this.
Managers are so busy that they have no time to train employees, which results in untrained and unhappy employees, which results in dissatisfied customers.
Corporate continues to require more with less, and can't seem to comprehend why stores are messy and understaffed.