Meraki Network Support Engineer reviews

NSE role is hectic work

* Lowest base pays for this role you will find anywhere in the Bay Area. * You will run out of things to learn in 6 months. Most peers have half-baked knowledge. You can tell this from the standard of the interview and the interviewer. * You will almost never get a reasonable hike. Management prefers to hire folks with 0 years of experience as per "the current market rate" than give existing employees the hike the deserve. The only way to make extra bucks is working extra hours, weekends, holiday shifts which effectively means you will have little or no social life. * You will take unending calls and email cases. The management will promise this will change but it's a known fact that it never will. * You have to be a 'yes man' to get the right moves. * Most managers have no technical knowledge and will assess you purely based on numbers. Calls taken, cases closed, etc. You can be an expert on BGP, IPSec, etc. but they don't care about that. * Unlike what some other reviewers think, the management is very much aware of the ground reality. They just don't care.