Is Mercer a good company to work for as a Client Service Analyst I?

Client Service Analyst I professionals working at Mercer have rated their employer with 3.0 out of 5 stars in 21 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Service Analyst I Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Service Analyst I interview questions at Mercer .

Does Mercer pay Client Service Analyst I employees well?

Client Service Analyst I professionals rate their compensation and benefits at Mercer with 1.9 out of 5 stars based on 21 anonymously submitted employee reviews. This is 53.8% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst I salaries at Mercer.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (268) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 646 reviews)); "The company is very structure which is good for work/life balance" ((in 513 reviews)); "Good Benefits and hybrid working" ((in 349 reviews)); "Colleagues are great and genuinely care about you." ((in 292 reviews)); "Good work environment and collegues." ((in 116 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 264 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 255 reviews)); "Long hours and weekends throughout most of the year" ((in 118 reviews)); "No training and no alignment with its sell proposal" ((in 113 reviews)); "Company promotes people who are good individual contributors into management roles without consideration as to whether they are actually good managers." ((in 99 reviews))

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Mercer

Part of Marsh

Mercer Client Service Analyst I reviews

3.0

1% would recommend to a friend

(21 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

3.0

Work/Life balance

2.6

Culture & values

2.3

Career opportunities

2.0

Senior management

1.9

Compensation and benefits

Client Service Analyst I employees have rated Mercer with 3.0 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Client Service Analyst I professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst I professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

3.0

Jun 1, 2013

Mercer

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Good company to work for with good people

Cons

Unclear career growth path for employees that I understand they are working to improve.

1.0

May 21, 2013

Mercer norwood

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

entry level opportunity, lots of overtime

Cons

crazy hours expected, advancement is based on seniority rather than performance

5.0

Dec 25, 2012

It's was really good

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

A lot of work and overtime. Hard to balance

Viewing 16 - 18 of 21 Reviews

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Mercer Client Service Analyst I reviews

Ratings by category

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Mercer

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It's was really good

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