Is Mercer a good company to work for as a Client Service Analyst I?

Client Service Analyst I professionals working at Mercer have rated their employer with 3.0 out of 5 stars in 21 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Service Analyst I Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Service Analyst I interview questions at Mercer .

Does Mercer pay Client Service Analyst I employees well?

Client Service Analyst I professionals rate their compensation and benefits at Mercer with 1.9 out of 5 stars based on 21 anonymously submitted employee reviews. This is 53.8% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst I salaries at Mercer.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (268) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 672 reviews)); "The company is very structure which is good for work/life balance" ((in 513 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 379 reviews)); "Good Benefits and hybrid working" ((in 348 reviews)); "Colleagues are great and genuinely care about you." ((in 290 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 273 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 254 reviews)); "No training and no alignment with its sell proposal" ((in 120 reviews)); "Long hours and weekends throughout most of the year" ((in 114 reviews)); "lack of leadership and poor management" ((in 99 reviews))

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Mercer

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Mercer Client Service Analyst I reviews

3.0

1% would recommend to a friend

(21 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

3.0

Work/Life balance

2.6

Culture & values

2.3

Career opportunities

2.0

Senior management

1.9

Compensation and benefits

Client Service Analyst I employees have rated Mercer with 3.0 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Client Service Analyst I professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst I professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

21 reviews

2.0

Aug 9, 2012

Mercer is no competative when it comes to salary and/or benefits

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Starting salary is alright, but there are no increases and the only thing that goes up are your health benefits

Cons

No one-on-one time with TLs or managers to discuss where you stand. No opp. for advancement.

3.0

Jun 21, 2012

Not interesting

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule is good for managing family emergency.

Cons

Bad management: I should figure things out alone. My supervisor is too busy for anything.

2.0

Sep 15, 2010

Not satisfied.

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Playing company softball is fun.

Cons

No advancement, no raises, and no performance reviews. The employee self-seervice website to try to apply to jobs or sign up for trainings is beyond confusing. Our raises were determined on criteria that was never actually explained to us and only half of the analysts got raises.

Viewing 19 - 21 of 21 Reviews

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Mercer Client Service Analyst I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mercer is no competative when it comes to salary and/or benefits

Not interesting

Not satisfied.

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