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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      67% would recommend to a friend

      (6,665 total reviews)
      avatar

      Pat Tomlinson

      45% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Oct 2, 2018

      Great company, but comp is way below market rate.

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mercer has an amazing environment of talented, smart people, and one of the friendliest environments I've had the opportunity to be a part of.

      Cons

      Compensation is well below market rate, and isn't based on merit. Mercer has a tendency to retain people that are known low performers, while the extra workload is transferred to peers. There's an obvious imbalance in workloads, yet compensation doesn't reflect that as low performers are rewarded on the same basis as high performers.

      3.0
      May 16, 2018

      Principal

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great collaboration and opportunity to grow. Decent benefits and work flexibility.

      Cons

      Little or no raises to go along with significant increases in goals each year. Almost guarantees majority won’t hit it. Turnover rate adds more pressure each year.

      avatar
      Mercer Response
      8y
      Thank you for taking the time to share your thoughts and concerns - and most importantly for your commitment to Mercer for more than 10 years. As a global company, we work toward goals that represent the collective success of Mercer across all of our global locations. We are happy to hear that you have experienced opportunities to grow at Mercer and are enjoying the benefits and flexibility we offer to our colleagues. Regarding our goals and compensation, we strive to operate as One Mercer in everything we do. We always have room to improve, but we do place a great deal of value sharing our successes across our businesses. There are many factors that sit between the goals we set for our overall business and the goals that are set at an individual level – but one common theme prevails which is to reward our talent fairly and transparently. I encourage you to connect with your direct manager to gain a better understanding of our rewards processes if they are unclear. You can also send an email to ColleagueFeedback@Mercer.com to share further context on your questions and concerns. Thank you again for taking the time to provide this feedback.
      2.0
      Jan 27, 2018

      Politics over Product

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best aspect of the role (Sr. Analyst) were the legacy employees who were able to help bridge the gap between the systems in use and the documentation that did not cover that knowledge gap.

      Cons

      -the layoff of all of those legacy employees -lack of coherent documentation -the “we’ll get ‘em next year” attitude from senior management during town halls -the bonuses senior management were able to give themselves even though earning were down -the flat pay increases (less than cost of living increase) -promotions were frequently based on “it’s your turn” rather than actual ability -micromanagement by several mid-level managers

      Viewing 34 - 36 of 6,665 Reviews
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      Glassdoor has 7,742 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.