Mercer reviews

3.7

66% would recommend to a friend

(6,672 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Mar 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Ability to develop knowledge and skills through client work Coworkers are very smart; great intellectual stimulation You will work with very high quality clients Bonus opportunities are good if the company does well

Cons

The most incompetent people are promoted to managerial roles; they don't care about people at all Formal development opportunities are almost non-existent. You will only learn on the job. Very cut throat competition

2.0
Jan 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Mercer is a strong player in the employer benefits consulting arena. The staff is very talented and the opportunity for exposure to a broad range of projects is great

Cons

Senior level consultants are not effective managers. There is a disconnect between the work that is done at the analyst level and how those efforts translate into meeting clients' objectives and strategy. An overemphasis on the bottom line.

2.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally people in Mercer Wealth are accommodating and pleasant to work with, wealth colleagues have strong work ethic for the most part or at least willing to be helpful

Cons

Where do I begin. As of late, investment consultants are in essence being asked to grovel at clients' feet while somehow also meeting increased billable hour targets while simultaneously maximizing profitability on all clients. Leadership talking ad nauseum on revenue growth and client retention while providing absolutely no workplace perks, tracking badge swipes, comical annual 0 to 2% "merit" increases, no subsidized parking, and laptops and technology at the lowest end of the range. MMC health insurance options are garbage, plan to max out your HSA and just rely on that. Incompetent middle management bloat in the Wealth practice which delays decisionmaking and client service delivery and there is constant expectation of managing upwards engrained in the culture (i.e. having to do your own work and your manager's work as well). Extremely limited diversity above a certain point in the Mercer heirarchy.

Viewing 133 - 135 of 6,672 Reviews

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