Mercer reviews

3.7

67% would recommend to a friend

(6,666 total reviews)
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Pat Tomlinson

36% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, solid benefit package, nice coworkers

Cons

Everyone is overworked and stress levels are extremely high. If you aren't a rainmaker, you're treated as a nothing. Lots of perks were taken away during my time there.

2.0
Jul 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent brand reputation in HR consulting space although not a household known name; a lot of intelligent young people recruited from top schools

Cons

Lots of leadership changes - CEO (BTW, please update CEO's name if Mercer HR is reading this), CFO, regional presidents, GBS leaders all within last 18 months. The EL team is like a revolving door. Be advised that they laid off a huge number of partner level employees a few months ago. Company is selling profitable businesses to get much needed cash. This is a very political place, especially at very senior level. people back stabbing each other all the time. very outdated technology, with many failed innovation attempts. POC never moved to pilot stages because there is no robust development capabilities; overall culture is toxic with many people just pretend to be busy.

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Mercer Response
6y
Mercer colleague, Thank you for the feedback. We are disappointed to hear about the experience you had while at Mercer. The pace of change is faster than ever before so, like in many other companies, we strive to provide both stability for all of our colleagues while adapting to an environment that is ever-evolving, innovative and focused on the future of work. All of that involves a lot of changes and we understand how efficiency changes over the years can be challenging. We take a great deal of pride in our culture, values, leadership and the career opportunities available to all of our colleagues If you are willing to provide more insight into your experience, feel free to contact us at ColleagueFeedback@Mercer.com.
3.0
Feb 20, 2019

The shoemaker's children

Recommend
CEO approval
Business Outlook

Pros

Working at Mercer allowed me to meet and work with some of the smartest people I have met. Colleagues consistently impressed me with their innovative solutions and support.

Cons

While Mercer provides cutting-edge advice to clients, leadership did not follow the same advice. The way they manage and pay their people is inconsistent with what they would tell their clients to do.

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Mercer Response
7y
Former colleague: Thank you for both your long tenure with Mercer and for taking the time to share your thoughts on your experience. We know one of the things Mercer colleagues value the most is the deep expertise and experience of our people. We are glad to hear you experienced that during your time at Mercer. Your advice to management makes a lot of sense and is aligned with where we are focused. We know our people are our best asset and we are continuously working to create opportunities for two-way dialogue with colleagues to understand what is most important to them and respond. Thank you again for your candid feedback.
Viewing 13 - 15 of 6,666 Reviews

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