Mercer reviews

We were recently informed we are expected back in the office 3 days a week, unless we had already made our work from home status official (we were not made aware of this). Advancement process is inequitable--make friends with those at the top (or at least the top of your group). Really. Workload is too much for the reward. Pay is low unless you leave for a year. Then come back, make a lot more and get a promotion immediately or the following year. Stay and stagnate. Many left last year. No real repercussions for mediocre performance. No benefits for working night and day to meet/exceed client expectations and fill gaps others leave. Leadership does not want to hear even slightly negative feedback, which is necessary for positive change. Recent restructuring has raised billable hour goals to 1600 for virtually everyone this year (2023), which is a significant increase for many. (Although almost no nonbillable hours are expected outside of trainings, meeting as with supervisors and a few more quarterly meetings.). Employees mostly unwilling to go the extra mile. Leadership mostly unconcerned with opinions of the masses. Managers mostly will not help. Was a much more toxic environment, but working from home helped alleviate a lot of that. Backstabbing/sabotage is a real problem so beware. Most staff are decent; issues seem to be mostly involving managers/leadership staff. Disheartening to be an employee.

Relatively low pay compared to competitors in the industry. You offset some pay for job security since other areas of the business are used to offset lower performing areas.