Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

67% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (20) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 69 reviews)); "People are great and helpful" ((in 38 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 28 reviews)); "Good work life balance." ((in 28 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 22 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 48 reviews)); "Micro management." ((in 45 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 22 reviews)); "Some managers do micromanage their staff." ((in 17 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 11 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

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Mercury Insurance Company

Mercury Insurance Company reviews

3.5

67% would recommend to a friend

(718 total reviews)

Gabriel Tirador

78% approve of CEO

61% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Mercury Insurance Company has an employee rating of 3.5 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

1.0

Jul 23, 2025

You don't want to work here

Claims specialist ii

Recommend

CEO approval

Business Outlook

Pros

Co-workers and collaborating with them.

Cons

Overwhelming amount of work, toxic work environments with managers and supervisors, reports being ran on you without any knowledge. Managers performance punishing their top employees when numbers are not being met by a team or branch (everything falls on one person like a scapegoat). Non-stop emails are sent out about why everyone is doing bad, and how everyone is responsible for a team or branch failing. The company has very unrealistic goals and expectations depending on what department you are in.

4.0

Jul 21, 2025

Company culture is great

Associate underwriter

Recommend

CEO approval

Business Outlook

Pros

They focus a lot on development and culture and really want to put an emphasis on manager support

Cons

That honestly is dependent on who your supervisor is

4.0

Jul 21, 2025

fsg

Data engineering

Recommend

CEO approval

Business Outlook

Pros

Fraud Detection & Risk Management Focus Mercury’s Special Investigations Unit (SIU) and anti-fraud systems imply real-time alerting and anomaly detection pipelines. 🛡️ Your role: Design pipelines that feed machine learning models, monitor for fraud patterns, and ensure clean input for decision engines.

Cons

egacy Systems Likely in Use Why it matters: Mercury was founded in 1961 — many older insurers still use batch jobs, on-prem databases, and manual data flows.

Viewing 40 - 42 of 718 Reviews

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You don't want to work here

Company culture is great

fsg

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