Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 37 reviews)); "Nice Christmas bonus" ((in 27 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 20 reviews)); "The coworkers are great." ((in 18 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 49 reviews)); "Micro management." ((in 39 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 19 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 13 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

2.0

Dec 17, 2018

Apply at your own risk

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

Co-workers. events committee tries to do something every month to raise moral.

Cons

Management is afraid to make decisions. When you seek advice from supervisor you are sent to someone else. Customer service surveys are unrealistic. Getting anything below an 8 requires the company to start disciplining adjusters. Favoritism towards certain adjusters divided the office.

1.0

Dec 13, 2018

avoid if you care about your career

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Stable income, lots of work to do, odd corporate "wellness" and ok benefits

Cons

> no management structure > nobody treats coworkers like they work together, its all a competition and nobody has time to speak to eachother > no guidance from upper management > Brea branch has no structure for complaints > fire you for giving two weeks, so im afraid to give mine , seen it happen to so many others its just not worth it. You are a number in a machine to them, they do not care about their employees > they give no real reward or promotion structure

3.0

Nov 15, 2018

Traditional but flexible timing.

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive management Flexible timing Few very nice supervisors if you get lucky

Cons

Some people with big egos won’t let you easily do your job! Traditional Not open to changes easily Lower salaries comparing to national average

Viewing 442 - 444 of 719 Reviews

Jobs at Mercury Insurance Company

Customer Support Specialist

Claims Representative