Mercury Insurance Company reviews

I worked for Mercury for 12 years. The first several years were great- family atmosphere, bonuses and raises. Then they brought in new upper management. It became all about numbers. They would set goals for things that we had little control over. It became not about helping people, but about selling customer surveys and such. The goals were very hard to attain, and if you did not meet these goals, then you were written up, which meant no bonus, no raise, and no promotion. I didn't get a raise for 3 years. Then they started firing people, people were quitting, and people were going on stress leave. People like me who had been there for a long time felt like we had targets on our backs. We knew they wanted to get rid of the veteran adjusters so they could hire kids right out of college and pay less.

Incremental vacation and accrued time. Hourly time off is not given in January but must be accrued monthly during the year. Weather related absences are the responsibility of the employee to get paid. If it's snowing, if there's a hurricane, and you don't come into work you don't get paid