Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

67% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (20) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 40 reviews)); "The Christmas bonus was nice and the casual dress code was also appreciated." ((in 29 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 22 reviews)); "Holiday bonus and they try to bring in food and fun things throughout the year." ((in 21 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 50 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 24 reviews)); "Some managers do micromanage their staff." ((in 18 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 13 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

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Mercury Insurance Company

Mercury Insurance Company reviews

3.5

67% would recommend to a friend

(718 total reviews)

Gabriel Tirador

78% approve of CEO

61% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Mercury Insurance Company has an employee rating of 3.5 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

1.0

Sep 1, 2010

Terrible, micromanaging company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They pay on time. Offices are clean.

Cons

micromanagement. back-stabbing. lack of support. lack of knowledge. favorites are protected. layoffs just completed.

3.0

May 25, 2010

Understaffed

Total loss appraiser

Recommend

CEO approval

Business Outlook

Pros

They were a good company to work for as a stepping stone. They paid a decent salary and gave decent benefits. There were some opportunities for advancement if you had higher education.

Cons

Management can be very unprofessional and incompetent depending on the department and location. Advancement opportunities were limited, especially if you were valuable to the department you were in. I was denied and/or delayed promotions due to stellar performance in my position.

2.0

Jan 31, 2010

Why bother?!?!

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Mercury has a great benefit package and there are some great friends to be found amongst the little people.

Cons

Management doesn't listen, too much favoritism, trying to promote is damn near impossible. Management takes their problems out on you.

Viewing 706 - 708 of 718 Reviews

Jobs at Mercury Insurance Company

Talent Acquisition Coordinator

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Mercury Insurance Company

Mercury Insurance Company reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible, micromanaging company

Understaffed

Why bother?!?!

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