Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 37 reviews)); "Nice Christmas bonus" ((in 27 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 20 reviews)); "The coworkers are great." ((in 18 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 49 reviews)); "Micro management." ((in 39 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 19 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 13 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

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Mercury Insurance Company

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

719 reviews

3.0

Dec 15, 2022

Good Company to work for

Director

Recommend

CEO approval

Business Outlook

Pros

Salary Benefits Time off Holidays paid time off Volunteer time Ability to Bonus Education Assistance

Cons

Expectations are very high, to much work expected of each individual.

4.0

Dec 12, 2022

Not a bad place to work

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Supervisors and branch managers were generally all nice and easy going.

Cons

Upper management didn't listen to front line employees. Pay was not as competitive as other insurance carriers.

2.0

Dec 7, 2022

Where careers go to stagnate

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good sense of camaraderie, they send you little gifts like nuts and cookies occasionally

Cons

Salaries are WAY too low for the job. They do not replace workers who leave, just shovel more work and responsibilities on those who are still there. There are hardly any opportunities for promotion or upward movement in the company, and when a posting outside of claims comes up there are so many applicants your chances are slim unless you have a connection in that department. The salary does not justify the position, and claims adjusters here are miserable. I’m actively looking for other employment.

Viewing 208 - 210 of 719 Reviews

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