employer cover photo
employer logo
employer logo

Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(720 total reviews)
avatar

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

720 reviews
1.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good location, flexibility to work remotely.

Cons

Director is horrible. Incredibly low pay for the amount of hours worked as a salaried employee. My employees made nearly as much as me due to overtime being paid to them. Glorified slave job. At least most employees got a pay bump.

3.0
Apr 5, 2022

OMG. Overwhelming

Recommend
CEO approval
Business Outlook

Pros

I work with mostly nice people in my department.

Cons

Ridiculous amount of work. Managers are so out of touch with what we need and keep pushing expectations from when we were staffed properly. HR dreams up stupid games and engagement things when we can’t even offer customers a smooth claim experience because we’re always a week behind on everything. Who has time to read all the bs they keep pushing out. IT messes with our systems daily so we’re always dropping network connectivity and cannot easily complete our work. Everyone is hyper sensitive because of our workload and are constantly snapping at each other.

3.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hourly pay as an adjuster means you get paid for OT Can work remotely from anywhere

Cons

High workload Average industry pay No leadership training for leaders

Viewing 271 - 273 of 720 Reviews

Glassdoor has 758 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.