Is Mercy Health a good company to work for?

Mercy Health has an overall rating of 3.4 out of 5, based on over 1,593 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 53% of employees would recommend working at Mercy Health to a friend and 37% have a positive outlook for the business. The best reviews about Mercy Health have been left by employees working as Patient Care Assistant (PCA) , Patient Access Representative and Nurse Practitioner .

Does Mercy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Mercy Health. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercy Health?

53% of Mercy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Mercy Health?

Registered Nurse (184) , Registered Nurse, BSN (47) , Medical Assistant (39) , Patient Care Assistant (PCA) (24) , Nurse Practitioner (17) , Staff RN (17) , Manager (13) , Certified Medical Assistant (12) , Licensed Practical Nurse (LPN) (12) , Patient Access Representative (11) , Registrar (11) , Radiologic Technologist (10) , Licensed Practical Nurse (9) , Patient Care Technician (9) , Applications Coordinator (8)

What are the pros of working at Mercy Health according to real employee reviews?

"Benefits were good not great" ((in 100 reviews)); "Good pay and food unlimited" ((in 95 reviews)); "Good people to work with who find themselves in the same situation getting paid poorly." ((in 86 reviews)); "Great coworkers who are willing to help you in providing the best care to your patients." ((in 71 reviews)); "the staff you work along side are great and not at all gossipy like at bnorth." ((in 33 reviews))

What are the cons of working at Mercy Health according to real employee reviews?

"Incompetent leadership that only cares about their pockets, corporate mentality not patient focused" ((in 20 reviews)); "No loyalty, once in management jobs are easily terminated and upper management has friends brought In" ((in 19 reviews)); "my salary is too low for the knowledge I bring in." ((in 14 reviews)); "favoritism blatantly shown" ((in 14 reviews)); "Insurance is a absolutely terrible." ((in 13 reviews))

What are employees saying about Mercy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy Health layoffs and their outlook for job security at Mercy Health in 2026.

What are the top reviewed Mercy Health locations?

Cincinnati , Toledo , Youngstown , Lima , Springfield , Paducah , Lorain , Fairfield , Saint Louis , Grand Rapids , Oklahoma City , Warren , Boardman , Springfield , Batavia , Tiffin , Cleveland , Anderson , Muskegon , Columbus , Defiance , Baltimore , Rockford , Oregon , Bond Hill , Chicago , Janesville , Louisville , Rogers , Dayton

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Mercy Health

Part of Bon Secours Mercy Health

Mercy Health reviews

3.4

53% would recommend to a friend

(1,500 total reviews)

John M. Starcher, Jr.

48% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Mercy Health has an employee rating of 3.4 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 28, 2016

So-So

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits would probably be the only pro

Cons

Company claims to care about their employees but what they mean is their behind kissers

1.0

Mar 26, 2016

CarePATH IT division review

It systems analyst

Recommend

CEO approval

Business Outlook

Pros

The Mercy values are worthy of lauds however they are often in name only. Some of the staff members are good people but they are the one "keeping their heads down" due to the culture established by leadership.

Cons

The culture of the CarePATH division of Mercy is cut-throat and unprofessional. Poor, nasty management (regularly catch management talking negatively about others in snarky tones-one manager even muted the phone during a conference to call to verbally put-down an employee on the other end of the line & in a roomful of employees) cut-throat, & the expectation is for employees to work an average of 60-70 hours per week but many weeks 80 hours/week is common. Management will insist this is not the expectation to CTA. People are walking out on the job and leaving without other employment because of the workload and culture. Factory-like paper-pushers. Mercy pays their salaried employees $2.00/hour to be on-call for 24-48 hours at a time). Mercy should be reported to the department of labor.

4.0

Mar 22, 2016

RN acute rehab

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Better pay than other local hospitals.

Cons

Will hire anyone from anywhere

Viewing 1357 - 1359 of 1,500 Reviews

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Jobs at Mercy Health

Patient Services Representative - Physician Office - Springfield East Obstetrics and Gynecology

Patient Services Representative - Oregon Gastroenterology

Patient Services Representative (PSR) - West & Westside General Surgery

Unit Secretary – Emergency Department – West Hospital

Patient Services Representative (PSR) - Kenwood Family Medicine