Is Mercy Health a good company to work for?

Mercy Health has an overall rating of 3.4 out of 5, based on over 1,593 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 53% of employees would recommend working at Mercy Health to a friend and 37% have a positive outlook for the business. The best reviews about Mercy Health have been left by employees working as Patient Care Assistant (PCA) , Patient Access Representative and Nurse Practitioner .

Does Mercy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Mercy Health. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercy Health?

53% of Mercy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Mercy Health?

Registered Nurse (184) , Registered Nurse, BSN (47) , Medical Assistant (39) , Patient Care Assistant (PCA) (24) , Nurse Practitioner (17) , Staff RN (17) , Manager (13) , Certified Medical Assistant (12) , Licensed Practical Nurse (LPN) (12) , Patient Access Representative (11) , Registrar (11) , Radiologic Technologist (10) , Licensed Practical Nurse (9) , Patient Care Technician (9) , Applications Coordinator (8)

What are the pros of working at Mercy Health according to real employee reviews?

"Benefits were good not great" ((in 102 reviews)); "Good pay and food unlimited" ((in 94 reviews)); "That's all the PRO I see beside there are some good people to work at Mercy." ((in 90 reviews)); "Great coworkers who are willing to help you in providing the best care to your patients." ((in 65 reviews)); "the staff you work along side are great and not at all gossipy like at bnorth." ((in 30 reviews))

What are the cons of working at Mercy Health according to real employee reviews?

"Incompetent leadership that only cares about their pockets, corporate mentality not patient focused" ((in 21 reviews)); "No loyalty, once in management jobs are easily terminated and upper management has friends brought In" ((in 17 reviews)); "my salary is too low for the knowledge I bring in." ((in 14 reviews)); "No training and they try to micromanage everything you do." ((in 13 reviews)); "favoritism blatantly shown" ((in 13 reviews))

What are employees saying about Mercy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy Health layoffs and their outlook for job security at Mercy Health in 2026.

What are the top reviewed Mercy Health locations?

Cincinnati , Toledo , Youngstown , Lima , Springfield , Paducah , Lorain , Fairfield , Saint Louis , Grand Rapids , Oklahoma City , Warren , Boardman , Springfield , Batavia , Tiffin , Cleveland , Anderson , Muskegon , Columbus , Defiance , Baltimore , Rockford , Oregon , Bond Hill , Chicago , Janesville , Louisville , Rogers , Dayton

Mercy Health reviews

3.4

53% would recommend to a friend

(1,500 total reviews)

John M. Starcher, Jr.

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy Health has an employee rating of 3.4 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Oct 20, 2014

Decent company to work for

Access representative

Recommend

CEO approval

Business Outlook

Pros

Collected a pay check. Food days were nice,

Cons

There was little opportunity for advancement unless you knew someone in upper level management. Pay wasn't too good.

Mercy Health Response

11y

Thanks for leaving this review, but we think we may be talking about different health care systems. Our Mercy Health is located in the West Michigan region, and it appears you are reviewing a Mercy Health location in Ohio.

2.0

Sep 27, 2014

Mistake in accepting positon

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good training from knowledgeable co-workers

Cons

poor staff attitudes, uncomfortable working conditions

3.0

Sep 22, 2014

Constant reorganization had a negative impact on employee morale.

Practice operations specialist

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is great. Supervisors allowed employees to take care of important personal matters during the work day. Management also allowed telework to take place.

Cons

Career development / mentoring for employees was non-existent. I was also underpaid for the great level of responsibilities I was held accountable for in my position.

Viewing 1444 - 1446 of 1,500 Reviews

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Jobs at Mercy Health

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Mercy Health

Mercy Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent company to work for

Mistake in accepting positon

Constant reorganization had a negative impact on employee morale.

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Jobs at Mercy Health