Is Mercy Health a good company to work for?

Mercy Health has an overall rating of 3.4 out of 5, based on over 1,591 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Mercy Health to a friend and 37% have a positive outlook for the business. The best reviews about Mercy Health have been left by employees working as Patient Care Assistant (PCA) , Patient Access Representative and Nurse Practitioner .

Does Mercy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Mercy Health. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercy Health?

51% of Mercy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy Health 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Mercy Health?

Registered Nurse (184) , Registered Nurse, BSN (47) , Medical Assistant (39) , Patient Care Assistant (PCA) (24) , Nurse Practitioner (17) , Staff RN (17) , Manager (13) , Certified Medical Assistant (12) , Licensed Practical Nurse (LPN) (12) , Patient Access Representative (11) , Registrar (11) , Radiologic Technologist (10) , Licensed Practical Nurse (9) , Patient Care Technician (9) , Applications Coordinator (8)

What are the pros of working at Mercy Health according to real employee reviews?

"Benefits were good not great" ((in 101 reviews)); "Good pay and food unlimited" ((in 94 reviews)); "That's all the PRO I see beside there are some good people to work at Mercy." ((in 88 reviews)); "Great coworkers who are willing to help you in providing the best care to your patients." ((in 68 reviews)); "the staff you work along side are great and not at all gossipy like at bnorth." ((in 32 reviews))

What are the cons of working at Mercy Health according to real employee reviews?

"Incompetent leadership that only cares about their pockets, corporate mentality not patient focused" ((in 19 reviews)); "No work/life balance, awful upper management, lots of traveling, and few resources to help you achieve your goals." ((in 18 reviews)); "favoritism blatantly shown" ((in 14 reviews)); "Insurance is a absolutely terrible." ((in 13 reviews)); "my salary is too low for the knowledge I bring in." ((in 13 reviews))

What are employees saying about Mercy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy Health layoffs and their outlook for job security at Mercy Health in 2026.

What are the top reviewed Mercy Health locations?

Cincinnati , Toledo , Youngstown , Lima , Springfield , Paducah , Lorain , Fairfield , Saint Louis , Grand Rapids , Oklahoma City , Warren , Boardman , Springfield , Batavia , Tiffin , Cleveland , Anderson , Muskegon , Columbus , Defiance , Baltimore , Rockford , Oregon , Bond Hill , Chicago , Janesville , Louisville , Rogers , Dayton

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Mercy Health

Part of Bon Secours Mercy Health

Mercy Health reviews

3.4

51% would recommend to a friend

(1,498 total reviews)

John M. Starcher, Jr.

48% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Mercy Health has an employee rating of 3.4 out of 5 stars, based on 1,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 11, 2026

Employee Relations

Associate relations specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work, great learning experience

Cons

You don't actually make a decision on corrective action. You make suggestions and the manager gets the final say.

2.0

Feb 5, 2026

Not recommended

Various roles

Recommend

CEO approval

Business Outlook

Pros

Initially when it was St Rita's there was integrity and superb employment not so much any more. Met some great patients and employees.

Cons

Toxic managers, low pay, expensive benefits and yearly raises are non-existent due to healthcare premiums increase every year, you do not get ahead. Unpaid lunches, but you don't get a lunch, large workloads, favoritism and office politics/promotions over work ethic. You have to figure out things yourself as managers are incompetent.

5.0

Jan 28, 2026

A mission-driven place with truly wonderful people

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Working at Mercy has been one of the most meaningful experiences of my career. The people are genuinely kind, collaborative and committed — not only to caring for patients but caring for each other. Leaders really do put the mission at the center of everything — decisions, priorities, culture and how we serve our communities. I’ve also felt supported in my professional growth with opportunities to learn new things and challenge myself. I've been with the organization for more than 15 years, and that's common at Mercy. People stick around! I appreciate how my fellow caregivers show up with purpose and compassion every day. It’s rare to find a workplace where the values on the wall actually align with how people behave, but Mercy lives it.

Cons

Like any large healthcare system, things can move slowly at times, and cross-functional alignment takes patience. But the intention behind decisions is always grounded in our mission.

Viewing 13 - 15 of 1,498 Reviews

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