Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 235 reviews)); "Coworkers are all great and helpful" ((in 189 reviews)); "Great people and they were very flexible with my college schedule." ((in 166 reviews)); "The culture and teamwork in most units are great" ((in 72 reviews)); "a good work environment and flexible" ((in 43 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 254 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 175 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 52 reviews)); "Manager could care less if it was safe or not." ((in 33 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,978 total reviews)

Steve Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 15, 2024

Not for everyone

Certified medical assistant (cma)

Recommend

CEO approval

Business Outlook

Pros

Will hire with no experience

Cons

No proper training, love to gossip, Dr’s are entitled, management is not helpful, pay for experienced staff is low, short staffed and pto is hard to get approved

Mercy Response

1y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

4.0

Aug 14, 2024

Good job

Clinical systems engineer

Recommend

CEO approval

Business Outlook

Pros

Leadership wants to provide everything you need.

Cons

Chances for a raise seem minimal.

Mercy Response

1y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

2.0

Aug 13, 2024

High turnover rate

Patient transporter

Recommend

CEO approval

Business Outlook

Pros

You get a good work out and meet different people everyday

Cons

A lot of work for little pay, you get burnt out quickly, and you have to deal with the deceased.

Mercy Response

1y

Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience did not meet your expectations. Thank you for your time and dedication during your time with Mercy. If you have additional input to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 454 - 456 of 2,978 Reviews

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Patient Transporter (Non-Exempt)

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Mercy

Mercy reviews

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Reviews by job title

Not for everyone

Good job

High turnover rate

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