Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,077 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mercy?

59% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 222 reviews)); "Coworkers are all great and helpful" ((in 186 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "great staff alll" ((in 72 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Pay was low at first but did get multiple bonuses in the end" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 50 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 24 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

Mercy reviews

3.6

59% would recommend to a friend

(2,970 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 10, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Caregivers are awesome. So are my leads and direct report great place to work

Cons

Don't have any to say

5.0

Feb 9, 2026

Mission Driven with an Eye to the Future

Executive director

Recommend

CEO approval

Business Outlook

Pros

Mercy is a mission-driven organization, but there is a deep commitment to keep an eye to the future, just like the Sisters of Mercy. I know there is often a feeling that an organization like Mercy has become too corporate or strayed from the mission, but I disagree with that assessment of Mercy. Mercy's deep commitment to formation for all their co-workers is evident. Classes, sacred moment stories, daily prayers sent to your inbox, prayer at the start of meetings. Those things are important to keeping me focused on the mission to help our communities, while doing daily work that can feel corporate sometimes. We do need to operate in the business world.

Cons

I've been at Mercy a very long time and I wouldn't have stayed this long if I didn't believe in the mission and the way the organization is moving into the future. There are times when things move very fast, which can be overwhelming at times. That feels like a deep desire to make a people's health care better quickly.

1.0

Feb 5, 2026

Unappreciated and overworked

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Coworkers are all great and helpful

Cons

pay, not appreciated, no incentive with constant additional goals required to be met

Viewing 49 - 51 of 2,970 Reviews

Jobs at Mercy

Patient Service Agent - Mercy NW Arkansas (Remote)

Hematology and Oncology with Mercy in Springfield Missouri - Group of 9, No Weekends, $700k guarantee

Mercy

Mercy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

Mission Driven with an Eye to the Future

Unappreciated and overworked

Jobs at Mercy

Mercy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Mercy

Mercy reviews FAQs

Ratings by category