Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,087 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 239 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 194 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 73 reviews)); "a good work environment and flexible" ((in 40 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 55 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,980 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 25, 2024

Pay ⬇️

Medical receptionist

Recommend

CEO approval

Business Outlook

Pros

Great insurance, PTO and other benefits - direct management is great

Cons

Poor leadership - upper management out of touch with baseline - they are more concerned now days with the profit than healthcare

Mercy Response

2y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

1.0

May 24, 2024

depressing

Population health

Recommend

CEO approval

Business Outlook

Pros

predictable zoom meetings almost daily

Cons

never ending tasks without any purpose

Mercy Response

2y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

1.0

May 22, 2024

Ministry

Manager

Recommend

CEO approval

Business Outlook

Pros

Catholic Mission and Catholic healthcare are vital to the Saint Louis community.

Cons

There may be those in leadership who do not subscribe to the Catholic Faith or consider the healing ministry of Jesus, therefore, decisions may not be based on the mission and stated values.

Mercy Response

2y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 520 - 522 of 2,980 Reviews

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Jobs at Mercy

Patient Care Associate/Technician- PCA/PCT 6B

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Manager-Academic Relations (Exempt)

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Supervisor-Environmental Services (Full time) Days

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Medical Assistant - Urology Clinic - Days - FT

Mercy

Mercy reviews

Ratings by category

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Reviews by job title

Pay ⬇️

depressing

Ministry

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