Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,088 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 239 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 194 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 73 reviews)); "a good work environment and flexible" ((in 40 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 55 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(897 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

897 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Oct 8, 2015

Great People, Great Values, Poor Compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture and values are what make working there so great. The employees believe in helping people, and you can see it in their actions and behaviors. There is definitely a sense of community.

Cons

They are among the lowest paying employers in town. I constantly levied for higher pay for my staff, but they ended up outsourcing the department and paying the new employees even less! Mercy is in a financial crisis right now, and unfortunately there are layoffs and cutbacks that are hitting its employees hard.

3.0

Sep 21, 2015

Patient Care Technician position

Pct

Recommend

CEO approval

Business Outlook

Pros

Great values, co-workers are very helpful. The process of hiring was very professional, interview was not too difficult, training was adequate, the beginning was great. Guidelines were easy to follow, to understand. Great

Cons

Health benefits are very costly, hourly rate is low. A lot of work for that money. there are many co-workers who worked not too hard and you would end up finishing it up. Since you are working under the nurse's command, personal connections are vital, up to the point where if you do not know people they will not help you.

4.0

Sep 18, 2015

Mercy PCU RN Job Review

Staff rn

Recommend

CEO approval

Business Outlook

Pros

Great mission, emphasis on ethics, ample nursing . positive work environment, excellent patient care

Cons

Lower compensation than local competitors, lack of sufficient staffing, high nurse-patient ratio, low retention for GNs

Viewing 844 - 846 of 897 Reviews

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Jobs at Mercy

Certified Medical Assistant (Non-Exempt)

Medical Assistant - Pediatrics

United States

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Inpatient Eligibility Specialist

Foundation Operations Manager, St. Louis, On-Site

Mercy

Mercy reviews

Ratings by category

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Reviews by job title

Reviews about "Compensation"

Great People, Great Values, Poor Compensation

Patient Care Technician position

Mercy PCU RN Job Review

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