Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,090 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 229 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Good work/life balance" ((in 41 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 53 reviews)); "Small Raises that happen only once a year" ((in 29 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(469 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

469 reviews

Reviews about "Culture"

Return to all reviews

5.0

Feb 18, 2024

*

Director of facilities maintenance & operations healthcare

Recommend

CEO approval

Business Outlook

Pros

Great work experience and culture.

Cons

I do not have any cons.

Mercy Response

2y

Thank you for the fivestar review and for sharing information about your positive experience with supportive leadership and co-workers. Thank you for also sharing your perspective regarding potential opportunities for improvement. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

4.0

Feb 5, 2024

Great

Senior inpatient coder

Recommend

CEO approval

Business Outlook

Pros

Working from home. Flexibility, laid back

Cons

Pay could be a bit better

Mercy Response

2y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

3.0

Feb 2, 2024

Review

Administrative assistant iv

Recommend

CEO approval

Business Outlook

Pros

Mission, Christian work place freedom.

Cons

RIFs unpredictable, difficult to advance, difficult to achieve pay raises to keep up with market.

Mercy Response

2y

Thank you for taking the time to complete a review and for sharing positive feedback regarding your experience. We are also equally committed to listening to your concerns and we would like to hear more about your experience. Please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you

Viewing 103 - 105 of 469 Reviews

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