Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 223 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 260 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 49 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

896 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 17, 2024

Horrible sick leave policy

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

I love my department but it's not part of the main hospital. There are lots of opportunities to work other places to get overtime. When I had a rough time at the first position I took at the hospital working as a floor nurse, they worked with me to find me a better fit. They now offer loyalty pay for nurses that have been there for 2 years or more for every hour that you work in patient care. It increases at 5 years, 10 years and so on.

Cons

The sick time policy is the worst. You have to use 32 hours of PTO before you can use sick time which encourages people to come to work sick. The insurance isn't the best. The main hospital is severely understaffed. Managers are overworked and I've never seen any of them really happy with their position. Decision making in upper management poor and costs them more money than it saves them. All the buildings have flat roofs and there are constantly water leaks. When COVID happened, they went straight to laying off employees and forcing employees into retirement.

Mercy Response

2y

Thank you for taking the time to complete a review and sharing positive and constructive feedback regarding your experience. We appreciate hearing from current and past co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

1.0

May 16, 2024

Low Pay

Registration specialist

Recommend

CEO approval

Business Outlook

Pros

3 on 4 off schedule

Cons

Pay is extremely low for the area

Mercy Response

2y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

May 15, 2024

Admin Assistant

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good management/leadership. Religious aspects are not overbearing

Cons

Pay is really the only con.

Mercy Response

2y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

Viewing 169 - 171 of 896 Reviews

Jobs at Mercy

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Mercy

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Horrible sick leave policy

Low Pay

Admin Assistant

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