Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,089 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 233 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 186 reviews)); "Great people and they were very flexible with my college schedule." ((in 169 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Good Work/Life Balance" ((in 43 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 256 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 175 reviews)); "Poor Leadership and lots of turnover" ((in 58 reviews)); "Upper management can be poor." ((in 51 reviews)); "Long hours and difficult to schedule around weekend shifts" ((in 31 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,982 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 25, 2017

Opportunities for Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great values and organizational structure.

Cons

Expensive health insurance (family of four is $500+/mo out of pocket). No bonuses for anyone lower than a Director level.

4.0

Jul 24, 2017

Great Company to Work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Enough hours, enough support, great benefits.

Cons

Some support staff are unhelpful and will treat you like scum.

3.0

Jul 22, 2017

Imaging Technologist w/20 years experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to use state of the art equipment to perform high quality diagnostic imaging to help our patients. Many good co-workers

Cons

Sub par compensation. Mediocre benefits. Heavy micromanagement that hinders best performance of talented staff. A pattern of nepotism in some areas that create unjust relationships which tend to propagate problems with preferential treatment . Turnover is high and I believe is favored because it keeps the average hourly rates low. If you are a veteran tech at the top of the pay range be prepared to be pressured harder than necessary in order to force new turnover. This is the new Mercy Way, which is far different from the approach of management back when we were St. John's .

Viewing 2452 - 2454 of 2,982 Reviews

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Mercy

Mercy reviews

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Ratings by demographic groups

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Great Company to Work for!

Imaging Technologist w/20 years experience

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