Mercy reviews

3.6

59% would recommend to a friend

(2,970 total reviews)
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Stephen Mackin

63% approve of CEO

55% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 8, 2013

No more Corporate America....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a good place to work until they became Corporate

Cons

They don't have the money to give good raises as they did many years ago. But they have the money for other things. Became corporate and expected twice the productivity out of you in the same amount of hours. As both a former employee and now a patient, I see that becoming corporate has not only affected employees, but try being a patient.....Billing is a nightmare and no one knows who to call to get help....talk to several people. Billing is in St. Louis and if you work at Mercy, now that it's corporate....so is your boss!

4.0
Sep 4, 2013
Recommend
CEO approval
Business Outlook

Pros

M-F with limited overtime. Health/ Dental/ Vision/ 401K benefits from day 1 Comprehensive, progressive training Clean work areas Generally knowledgeable and helpful co-workers All calls are recorded and a percentage are reviewed for quality control

Cons

High call volumes. Scripted phone introductions. Some policies change multiple times during the course of a year. Some SOB and GMA do not offer clear benefit information which can make quoting benefits a difficult task. Periodic hiring and promotion freezes.

4.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

opportunity, growth, a real sense of helping people and that we mattered. A company to be proud to work for.

Cons

The way it was closed was unfortunate and unnecessary, and the new leadership had little to no respect for the staff. Attrition prior to and after the first CEO said everything.

Viewing 2923 - 2925 of 2,970 Reviews

Glassdoor has 3,077 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.