MeridianLink reviews

3.2

47% would recommend to a friend

(180 total reviews)
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Larry Katz

100% approve of CEO

47% positive business outlook

MeridianLink has an employee rating of 3.2 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MeridianLink employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
2.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

>Location is pretty good (close to Costco, Ikea, and 405 freeway) and lots of parking. >Healthcare is amazing. Practically free and covers almost everything. >Very diverse range of ethnicities, really good job. >Flexible scheduling and sick days >Most of the senior Support team members including the Leads are awesome, funny, and friendly people who help tremendously. >Guaranteed job security because the software is so terrible - clients will never figure out how to use it and will always have Support on speed dial.

Cons

>The software is absolutely terrible to learn and use. Software developers have their heads stuck up where the sun don't shine - which can definitely be overlooked if they built good software. Unfortunately for the clients and the Support team, they don't. >If you are a TSR working support, trust me - you will not know what you are doing 95% of the time. The other 5% you'll be spending in useless standups and meetings. >Transferring to another position or dept requires staying at the current position for 2 years. Good luck keeping people around for that long... >UX team goes out to lunch 90% of the time and practically doesn't exist for this software. >No at work perks. People have to buy and stock their own snacks. Salad bar is nice the first few weeks but gets old quick. No one uses the soda machine (also never saw it cleaned the year I was there). >No natural lighting at all. Working Support for this POS software was depressing, but the lack of lighting really drove it home. >In company software is REALLY old. They still use Skype/Lync along with Outlook. The dream of the 90's is alive at MeridianLink. >Pay is NOT in line with the work being done. >You will lose hair and/or gain weight around your midsection. >You will think that cubicles are awesome, until you realize that everyone is packed like sardines. >You will start to remember specific clients' names due to repeated contact along with stress, and hate yourself for it.

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MeridianLink Response
8y
You sound passionate and as though you take pride in the things you do. That's exactly the kind of talent we seek and value here. Many of our team members are proud of our culture which we continually work hard to nurture and improve upon, and which is the single biggest reason why we're #1 in the marketplace. We regret that your experience was not positive, and wish you the best in your future endeavors.
5.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Job demands and work-life balance are reasonable Training is great and questions are readily answered by other staff members (I have a highly technical job with almost no experience in the field prior to employment - this might differ by department though) Benefits package is great Starting pay is fair and hard (but smart) work is rewarded consistently and fairly Upper management seems to truly care, not only about the products, but also their employees and provides us with advancement and development opportunities

Cons

Clients can be demanding, but this is hardly the company’s fault Sometimes communicating with developers regarding client needs is difficult

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MeridianLink Response
8y
Thank you for this great review and valuable comments! We're always gratified to hear our MLers are happy here. We hope you're taking advantage of the team spotlight presentations to learn more about our different teams, including how best to communicate with them.
5.0
Feb 20, 2018

Enjoyed my year at this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture was very nice. Co-workers were amazing. There was a lot of growth opportunity there for me if I wanted it.

Cons

The job that I did was a bit boring for me.

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MeridianLink Response
8y
We appreciate you took the time to leave this 5 star review, and are pleased you enjoyed your time here. Best wishes for a wonderful career!
Viewing 142 - 144 of 180 Reviews

Glassdoor has 184 MeridianLink reviews submitted anonymously by MeridianLink employees. Read employee reviews and ratings on Glassdoor to decide if MeridianLink is right for you.