Does Merlin Entertainments pay their employees well?

According to anonymously submitted Glassdoor reviews, Merlin Entertainments employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Merlin Entertainments. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Merlin Entertainments?

53% of Merlin Entertainments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merlin Entertainments 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Merlin Entertainments?

Guest Experience Host (44) , Host (33) , Ride Operator (31) , Manager (23) , Ride Host (20) , Actor (16) , Retail Assistant (15) , Actor/Performer (14) , Duty Manager (14) , Guest Experience (14) , Admissions Host (12) , Assistant Manager (12) , Food and Beverage (12) , Food and Beverage Assistant (12) , Rides and Attractions Host (12)

What are the pros of working at Merlin Entertainments according to real employee reviews?

"You meet great people and get to hang out with the sea animals" ((in 99 reviews)); "Some good benefits such as 20 free tickets after working for 6 weeks" ((in 51 reviews)); "Team are great and care" ((in 47 reviews)); "Free tickets for you and your family and friends" ((in 37 reviews)); "Great opportunities to work with guests of all ages." ((in 18 reviews))

What are the cons of working at Merlin Entertainments according to real employee reviews?

"Poor management of set up" ((in 105 reviews)); "Long hours and on your feet all day" ((in 63 reviews)); "have to work weekends low salary" ((in 33 reviews)); "Bum licking and party going with managers always gets you to the top." ((in 33 reviews)); "There was No work life balance" ((in 22 reviews))

What are employees saying about Merlin Entertainments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Merlin Entertainments layoffs and their outlook for job security at Merlin Entertainments in 2026.

What are the top reviewed Merlin Entertainments locations?

Orlando , Winter Haven , Carlsbad , New York , Grapevine , Bloomington , Kansas City , Atlanta , San Francisco , Springfield , Lake Wales , Schaumburg , Yonkers , Goshen , San Antonio , San Diego , Dallas , East Rutherford , Jersey City , Auburn Hills , Charlotte , Chicago , Jamestown , Florida , Chandler , Mesa , Tempe , Concord , Fort Worth , Nashville

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Merlin Entertainments

Merlin Entertainments reviews

3.2

53% would recommend to a friend

(1,223 total reviews)

Fiona Eastwood

41% approve of CEO

32% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Senior management

Merlin Entertainments has an employee rating of 3.2 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merlin Entertainments employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 24, 2026

Great leadership and flexibility amid constant changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership was amazing to work with, loved being able to have a flexible schedule and lots of perks.

Cons

Lots of constant change and restructuring.

5.0

Aug 27, 2025

Fun place to work

Ride operator

Recommend

CEO approval

Business Outlook

Pros

- great training - 2 breaks and 1 lunch - nice people to work with

Cons

- got in trouble for someone else

5.0

Jun 7, 2025

Exceptional company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Truly a great company to work for. Leaders are aligned and have strong values. Individual attraction staff are valued and encouraged to take ownership of their positions and the success of their venue. Strong connection between venues and corporate.

Cons

Pay across the board is not competitive,

Viewing 1 - 3 of 1,223 Reviews

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Jobs at Merlin Entertainments

ADMINISTRATIVE ASSISTANT

SOCIAL MEDIA EXECUTIVE

SEA LIFE EDUCATION ASSOCIATE - PT

ELECTRICAL CONTROLS TECHNICIAN (PART-TIME)

North Richland Hills, TX

$23 - $23 /hr

(Employer provided)

View job

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Merlin Entertainments

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Ratings by category

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Great leadership and flexibility amid constant changes

Fun place to work

Exceptional company

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