MetLife reviews

3.7

67% would recommend to a friend

(6,442 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Aug 31, 2025

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

There is always overtime to make extra money.

Cons

Toxic environment, micromanaging. Lack of training. High turnover. Unrealistic goals, Very unorganized, cannot get help when needed. Mgr does not work past 3pm. Overworked & overwhelmed. The amount of work given does not constitute the salary. Verbally abused by claimants because you never get the same claim twice. Management is the reason why new employees leave or terminate. The older employees just change dates & don’t follow up, don’t review medical & changes due date.

2.0
Jul 20, 2025

Hypocritical

Recommend
CEO approval
Business Outlook

Pros

The office is very comfortable and recently updated. They provide complimentary high-end coffee and snacks on every floor. Have an on-site cafeteria and nice place to walk around. There is a pension in addition to the 401k. Pay is ok. Being a global company, there is a wonderful amount of diversity and culture.

Cons

"Remote" to Metlife means one mandatory in office day per month. There is no consistency in leaderships direction. Job expectations and responsibilities change at a whim. Quality expectations are all over the place. People who are honest and work hard get burnt out and slackers are coddled. It's all about who you know and the face you present, not your work performance. To be fair this based on experience only in the LTC dept, I cannot speak for anywhere else

1.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

There was no face time when you are not busy. Employees are offered free coffee with Starbucks beans. The health insurance options are decent. MetLife's general account provides stability in terms of assets under management.

Cons

Where do I begin? .... The organization as a whole seems to have a "self preservation, blame someone else attitude" issue. No one wants to take responsibility for anything, including career development. Unless you are in real estate, salaries are far below market and promotions are few and far between. The organization as a whole struggles with raising outside capital, except for certain strategies. My specific group, the Middle Market Private Capital team, seemed to never to be able to raise outside capital and grow. They hired me with the promise that AUM would grow and that MetLife had incredible work-life balance. Instead, I was belittled on the job and I did not really develop my career any further as I was not challenged, mentored or supported. At the junior level, they typically want to hire an analyst or associate and then push them out after a few years or when they get too expensive. This pattern happened to several team members while I worked there. The funny thing is that it is difficult for them to hire NYC-based financial professionals, especially at the junior level, as the office is hard to get to in Whippany and far away from mass transit. Professional development at a firm wide level and investment in technology is limited. They talk about it but ban large swaths of employees from using new technologies such as Generative A.I. This ultimately puts employees at a disadvantage in a world which is increasingly using A.I. to enhance productivity. Lastly, while it was nice being able to leave at 430 pm if I was not working on something, there were plenty of nights that I had to work on deliverables late at night after getting an email in the evening. This is expected in financial services but they should not claim that they have "work-life balance" as a reason behind lower salaries if in fact, it is not entirely true. Sorry for the rant but in short, I would NOT RECOMMEND working here! There are better roles where you can develop quicker and be in a more professional environment.

Viewing 481 - 483 of 6,442 Reviews

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