MetLife reviews

3.7

67% would recommend to a friend

(6,442 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Feb 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Some coworkers were supportive and helpful despite the company's poor handling of pay and employee concerns.

Cons

I would strongly advise anyone considering this company to think twice. Long story short, pay grades changed, and despite still performing the work for the higher pay grade, I was never moved to the correct level. When I raised the issue, I was met with constant runarounds and conflicting explanations. When I escalated the matter to Employee Relations, they relied on information from a supervisor who wasn’t even with the company at the time and essentially dismissed my concerns. They also refused to provide any written correspondence, insisting on only discussing the issue over the phone—seemingly to avoid accountability. For two years, I was underpaid, and despite multiple attempts to resolve it, the issue remains unresolved. If fair compensation and transparency matter to you, I’d recommend looking elsewhere.

3.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

1) Currently work from home with only 1 day mandatory in office per month 2) Benefits are fantastic with 22 days of PTO leave per year 3) Most major holidays are off

Cons

1) Your experience with the company is completely dependent on your manager. If you have a good manager you will have a great experience, but if you have a bad manager you will hate logging on for work. 2) Movement in the company is not as easy as MetLife would lead one to believe. Trying to get out of a department is difficult due to each team being so far behind in work. They use being behind as an excuse to force you to stay on their team. 3) At the time of writing MetLife appears to pay less than the average for this class of work. You can make more money doing the same job at different companies.

3.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay Low impact, mainly answering emails

Cons

•Very little training. Up to you to go to training calls that tend to get scheduled during a time you might have a meeting. •how well you do your job depends on who you know. Trying to figure things out yourself is hard because there isn’t a standard way to handle most responsibilities and the resource data base is messy and out dated •Expect to be asked to work outside of your hours to fulfill a client request (you don’t get overtime for it)

Viewing 484 - 486 of 6,442 Reviews

Glassdoor has 8,279 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.