MetLife reviews

3.7

67% would recommend to a friend

(826 total reviews)
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Michel Khalaf

83% approve of CEO

68% positive business outlook

Reviews by job title

826 reviews

Reviews about "Culture"

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3.0
Dec 20, 2017

Fresh new building doesn't change stale culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a reliable place to work and they don't play games with your money. They're trying to change the culture, and the success of that hinges on the direct leadership you end up working for.

Cons

The IT teams lives and dies by the budget the business has to spend: if you don't have a budgeted project to pay for your time, you and your manager have to find busy work and cook the books to make it look like you're fully funded. It's probably better after the Brighthouse split, since that put a lot of budgets on hold. In the new NC hub, they put XBox rooms on every floor, but managers frown upon using them. This probably sounds petty, but to have a highly visible, fun room with a game console right by the elevators ends up highlighting that nobody's comfortable playing games there.

4.0
Dec 6, 2017

Oppertunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Healthy environment. Great team to Work. Infrastructure

Cons

Work load balancing. More of a political culture.

3.0
Dec 4, 2017

Meh

Recommend
CEO approval
Business Outlook

Pros

1) Great benefits package 2) Schedule flexibility/ability to telecommute when necessary 3) Generous PTO allotment 4) (Typically) knowledgeable, down-to-earth, competent upper management

Cons

1) Archaic technology - For example, we didn't migrate to Windows 7 until the summer of 2015. 2) In service, we rely a lot on a team of back-end people in India who are very difficult to communicate with and are known for being unable to do their jobs correctly. 3) Inability to get out of our own way when it comes to screwing up service issues on the back end 4) Terrible/useless onboarding process for anyone who's not a Sales Trainee - If you're lucky to get any formal training at all, it won't be even close to thorough enough. 5) For new hires, good luck getting your computer and email running in the first three weeks. 6) Sales employees are treated relatively well. Service employees are treated as disposable. 5) No financial incentives for anyone who works in service, beyond the normal annual bonus that everyone gets. (Some other carriers and GA's give service employees bonuses for client retention/renewals. MetLife does not and probably never will.)

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