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      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      66% would recommend to a friend

      (6,445 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      6K reviews
      2.0
      Jun 3, 2024

      "The best part is the people."

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Both current and former employees (more specifically, front-line employees) commonly agree that the best part about this company is the employees.

      Cons

      The reality that "the best part is the people" is a double-edged sword. Having generally cooperative, collaborative, and positive coworkers makes the work day easier, but it is akin to Mary Poppins saying, "A spoonful of sugar makes the medicine go down." A deep-rooted patchwork culture permeates the company in the customer user experience, official communications, and representative user experience. The systems/programs in which the customers and employees operate are abysmal at best. This is a common note in many customer reviews of the company. It is common to have a company-wide issue and employees implementing various/inconsistent "workarounds" instead of the company fixing the issue. The best part is that the people make the days bearable in the face of company procrastination.

      Viewing 658 - 660 of 6,445 Reviews
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      ReviewsMetLife reviews

      Glassdoor has 8,284 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.