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      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      66% would recommend to a friend

      (6,447 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      6K reviews
      1.0
      Feb 13, 2025

      Don't go outon disability

      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money is good working from home is great

      Cons

      I started working at MetLife in March 2020. I had a Stroke that paralyzed my entire left side. I loved my job, to be honest. And I worked very hard and did a lot of overtime whenever they asked or needed me to. But, after the stroke, I ultimately ended up losing my job and had to fight endlessly with the disability department to get my money. Training is not the greatest; Everything is highly concentrated on business needs and very little on individual people.

      1.0
      Nov 19, 2024

      Started great

      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance is really good.

      Cons

      Don't pay a living wage. Absences take a year to fall off. No career advancement hardly promote from within. Technical support is severely lacking. Retaliation, harassment and discrimination run rampant in the call center. Employee relations is on the side of your manager and there is no type of advocate for us. Ethic complaints are ignored. There is no support for escalations/ if you need help with a call. The resource line is always closed. If you don't suck up to your immediate supervisor you have a target on your back.

      2.0
      Jun 3, 2024

      "The best part is the people."

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Both current and former employees (more specifically, front-line employees) commonly agree that the best part about this company is the employees.

      Cons

      The reality that "the best part is the people" is a double-edged sword. Having generally cooperative, collaborative, and positive coworkers makes the work day easier, but it is akin to Mary Poppins saying, "A spoonful of sugar makes the medicine go down." A deep-rooted patchwork culture permeates the company in the customer user experience, official communications, and representative user experience. The systems/programs in which the customers and employees operate are abysmal at best. This is a common note in many customer reviews of the company. It is common to have a company-wide issue and employees implementing various/inconsistent "workarounds" instead of the company fixing the issue. The best part is that the people make the days bearable in the face of company procrastination.

      Viewing 697 - 699 of 6,447 Reviews
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      ReviewsMetLife reviews

      Glassdoor has 8,286 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.