MetLife reviews

3.7

67% would recommend to a friend

(6,450 total reviews)
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Michel Khalaf

83% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
3.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

the company has a new CEO who is trying to change the existing culture but the company is so large that is definitely a challenge. There are frequent changes in Senior Management which makes it difficult to maintain momentum. Some parts of the company are definitely more attractive to employees than others. Work life balance is excellent and salaries are in line with expectations.

Cons

Top management is not always aware of what is going on in the trenches. There is a continuous process of eliminating older employees and replacing them with younger and cheaper ones.

1.0
Feb 18, 2020

Do not do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My supervisor mainly! My coworkers

Cons

Everything is about metrics! Meeting a certain quota! Shaming you on boards if you don’t make the mark! Favorites! Pay sucks for what you have to do in STD/LTD and FMLA!!

1.0
Feb 6, 2020

Sales

Recommend
CEO approval
Business Outlook

Pros

Great location; nice benefits.

Cons

Incompetent management. High employee turnover. Training does not prepare one for success in their role. Not enough practice time or clear instructions. Training filled with 'don't do this or...' Archaic technology. Systems don't talk with one another and data duplication is the norm - not the exception. Like any call center, the hours are tough to live with.

Viewing 814 - 816 of 6,450 Reviews

Glassdoor has 8,291 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.