Is MetLife a good company to work for as a Client Service Coordinator (CSC)?

Client Service Coordinator (CSC) professionals working at MetLife have rated their employer with 3.0 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of MetLife employees being 3.7 out of 5 stars. Search open Client Service Coordinator (CSC) Jobs at MetLife now and start preparing for your job interview by browsing frequently asked Client Service Coordinator (CSC) interview questions at MetLife .

Does MetLife pay Client Service Coordinator (CSC) employees well?

Client Service Coordinator (CSC) professionals rate their compensation and benefits at MetLife with 2.6 out of 5 stars based on 15 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Client Service Coordinator (CSC) salaries at MetLife.

How happy are Client Service Coordinator (CSC) professionals working at MetLife?

25% of Client Service Coordinator (CSC) employees at MetLife would recommend their employer to a friend. This rating has decreased by 74% in the past 12 months. Client Service Coordinator (CSC) professionals have also rated MetLife with a 2.3 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at MetLife?

Director (136) , Manager (116) , Assistant Manager (113) , Financial Services Representative (108) , Senior Associate (82) , Project Manager (80) , Business Analyst (79) , Customer Service Representative (74) , Financial Advisor (73) , Estagiário (67) , Intern (67) , Team Leader (55) , Claims Adjuster (54) , Consultant (54) , Underwriter (52)

What are the pros of working at MetLife according to real employee reviews?

"I do appreciate my compensation and MetLife offers great benefits!" ((in 728 reviews)); "2) Good work life balance...Except the last couple of weeks leading to a release." ((in 572 reviews)); "until it changed and thought they are a mature player in the uk market; personal development; great people; international network" ((in 411 reviews)); "Flexible and good culture." ((in 224 reviews)); "Pay was good and great" ((in 219 reviews))

What are the cons of working at MetLife according to real employee reviews?

"Poor management and could not keep up with regulation changes" ((in 260 reviews)); "Unlike other companies a bonus at MetLife is part of your pay (because the salaries are low) so you count on those dollars." ((in 186 reviews)); "There were some good managers there that understood that they looked good when their teams performed and developed their people accordingly." ((in 126 reviews)); "poor leadership and future vision of company missing" ((in 82 reviews)); "Bad upper management who allow bad employees to have have free reign and create tension in the work environment." ((in 70 reviews))

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MetLife

MetLife Client Service Coordinator (CSC) reviews

3.0

25% would recommend to a friend

(15 total reviews)

Michel Khalaf

100% approve of CEO

99% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

2.6

Compensation and benefits

2.4

Career opportunities

2.3

Work/Life balance

1.5

Senior management

Client Service Coordinator (CSC) employees have rated MetLife with 3.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Service Coordinator (CSC) professionals have an average working experience there. MetLife is rated in line with the average (within 1 standard deviation) by Client Service Coordinator (CSC) professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

15 reviews

5.0

Sep 30, 2021

Amazing Company

Client service coordinator (csc)

Recommend

CEO approval

Business Outlook

Pros

Innovative , inspiring, a true team environment

Cons

not being able to see my co -workers WFH

5.0

Feb 11, 2021

Great Company

Client service coordinator (csc)

Recommend

CEO approval

Business Outlook

Pros

Great benefits are offered to employees

Cons

Each region has its cons

3.0

Aug 3, 2016

numbers focused

Client service coordinator (csc)

Recommend

CEO approval

Business Outlook

Pros

decent pay and benefits....great time off allowance just hard to make use of it

Cons

they are call metric overdriven, too much focus on yesterday not the big picture

MetLife Response

It’s great to hear from both current and former employees and we are glad you took the time to write this review. We take employee feedback very seriously and will evaluate your input to find areas to improve on as a company. Thanks again for sharing your thoughts with us.

Viewing 13 - 15 of 15 Reviews

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MetLife Client Service Coordinator (CSC) reviews

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