MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

68% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Feb 16, 2016

Not what it seems!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful new campus. Casual atmosphere.

Cons

First of all, there is a serious lack of process in this building. Although it's the "fancy new IT headquarters," compared to other Metlife buildings, this one lacks the most when it comes to workload balance and basic procedures. It immediately feels like they spent all of their energy in making the campus beautiful, but absolutely no thought was put into their internal processes. This is an OLD company. And a lot of processes are OLD. TONS of legacy systems are keeping them afloat. Unfortunately, that means the processes are mainly understood by the old timers (who aren't always willing to clue you in, especially if you're ultimately taking over their job). Given the fact that they're hiring so many NEW people, you'd think they'd cover the basics with the new hires, like, I don't know.... How to get your hands on some office supplies. Sure. There are amenities. There's fooseball and ping pong and Xbox games and Connect Four (yes, just like we played in 2nd grade), but who has time to play games when you're too busy figuring out how to get your new ID badge from security - because nobody - including your manager or the 10+ security guards standing around - will know how to get you one, and it could take a few WEEKS after you get there; but only if you can find someone who knows what to do. Their systems are ridiculously antiqued and confusing. Nobody seems clear on the onboarding processes. The "inherited laptop" I was given had Windows XP on it. Please remind me what makes this place cutting edge....? Oh yea... It's the Hungry Hungry Hippo and Jenga waiting for you on every floor (oh boy!). If you enjoy actually working, this place is not for you. Take a walk around, and you'll find millennials wandering aimlessly on every floor, playing game after game. You start to wonder, "do these people ever work?" Talk to some of those millennials and you'll learn that they actually don't have any work to do, because their manager hasn't figured out what they'll be doing yet. That might seem like a great gig to some, until it comes time to hand out bonuses, then you'll be out of luck because you didn't have any work to do. I've never witnessed such an obscene amount of politics in one place. Not to worry though, once you get there, you will be told immediately who you can - and can't - converse with; who to BCC on your emails, who to make sure you get in front of, and who to stay away from (and you better take good notes!). Did I mention this is supposed to be an uber collaborative environment? Not a lot of help from peers at the other sites. On more than one occasion, I've heard the Cary campus referred to as "the emerald city" by outside employees. This place claims to be on par with SAS, Google, etc., but let's be honest: there's nothing cool about using COBOL. If you like the idea of your career warping back to the stone age, this place might be a good fit for you. If you want your career to advance, this is probably not the place for you.

2.0
Feb 9, 2016

Don't bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice campus Some great coworkers who know the work and could do wonders if not so micro managed.

Cons

Forced distribution curves with no justification required as to why you received the rating you received. Don't be fooled it's a giant game to mgt. Their calibration should be illegal. Old technology Old processes. If Excel suddenly didn't exist this company couldn't function. Horrible back stabbing management who plays politics and will dig your grave rather than support you. If you are the type that normally excels, management's personal agenda will stop you in your tracks. You won't excel here. If you are a yes man/woman and just nod your head yes everyday you may excel. If you want to use your brain and education to propel you, you will fail. No strategy across lines of businesses. The duplication of efforts would make for a great master's thesis. Where is the strategy?

2.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Great for corporate career. People who want to clock in and clock out in a very traditional corporate setting. Those who love comfort zones. People who don't like innovation.

Cons

No creativity, horrible leadership, disjointed teams, very convoluted/antiquated tech. Extremely political. No vision. Wasted resources on unimportant, mindless details. People spend hours in meetings talking about insignificant things. Leadership/executives/CEO are extremely political with no concern for the company or employees. They only really care about their own salary, bonus and titles. They cloak this in pretending to create a "ONE MetLife" but most execs and CEO have staged town hall meetings, no interaction with employees, and no interest in anything but their own egos. However, the people that are now being hired are, for the most part, submissive robots that drink the "MetLife Kool Aid". By the way, upper management prefers this because they have all the control. Whereas the employees they are literally firing in waves in the North East offices, who have tons of valuable industry knowledge and valid opinions on how things are going, are a flight risk to the CEO and his "cabinet" of money hungry minions. I am not one of their robots. I see what is happening and the agendas they have. It may be sustainable for a while for these execs because, let's face it, they're an old insurance company, so they will always have a consistent money flow. But for those of you who want a place who values their people and the products they produce and love a collaborative and innovative environment, DONT WORK AT METLIFE.

Viewing 13 - 15 of 6,429 Reviews

Glassdoor has 8,261 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.