Meta Customer Service Manager (CSM) reviews

4.0

100% would recommend to a friend

(15 total reviews)
avatar

Mark Zuckerberg

13% approve of CEO

100% positive business outlook

Customer Service Manager (CSM) employees have rated Meta with 4.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Meta is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

15 reviews
3.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, competitive salary, lots of opportunities for growth

Cons

Poor direction, lack of team motivation. Ratings and Sales quotas are completely gamified

Viewing 7 - 9 of 15 Reviews

Glassdoor has 24,535 Meta reviews submitted anonymously by Meta employees. Read employee reviews and ratings on Glassdoor to decide if Meta is right for you.