Metapack reviews

4.0

80% would recommend to a friend

(81 total reviews)

John Clem

83% approve of CEO

71% positive business outlook

Metapack has an employee rating of 4.0 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metapack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
4.0
Mar 5, 2015

Nice, friendly place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sociable company. Majority of people including CEO and senior staff are very approachable. There are perks like subsidised gym membership, free fruit, snacks, massages. The company is the market leader, without the corporate feel, and is continually growing so exciting times are ahead.

Cons

The company has grown very quickly so there are growing pains. There is a backlog to work through and finally the company is bringing on the correct people at all levels to take the company down the correct road. There are employees that should have gone a long time ago. Sometimes feel overworked and not paid enough

2.0
Mar 3, 2015

No product strategy, or clear direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office is lovely and it's in a nice location (although a little far from tube stations). The CEO is a nice chap that you can easily have a conversation with. It's not hugely stressful working here if you stop caring. Excellent work/life balance but I think that's just me!

Cons

All the products have a very short roadmap, with no clear direction. I can't figure out how the product team spend their time! This by far is the worst problem here. There are a lot of bad people that should have been removed from the company, but instead they have just been shoved aside where they still get in the way and cause damage. The new version of the legacy system is just as bad as the legacy system, so now we are maintaining two legacy systems! No clear direction on which methodology we should be using. We are blocked when we try to work in an innovative agile way by the old fashioned workers so we have a horrible situation where we know we are making a bad decision, but we have to continue anyway so that these old fashioned workers have something to do. Experienced people are ignored as senior staff are afraid to make bold moves (or moves that appear bold to Metapack, they're really obvious things!)

avatar
Metapack Response
11y
Useful insight and thank you for this honesty. Life in a fast-growth SaaS company reaching toward a global market positioning is hard - when suddenly you have to scale several commercial platforms into one incredible offering - whilst bringing the entire organisation along with you at speed. Challenges to how we mature, create sustainable processes, engage and align with various areas of the business to built a holistic, intelligent neural net that comes across to the customer as seamless and unified are all upon us now. And what an incredible place to be as it sure beats shutting things down and tearing it apart because we got the vision wrong or our market place was imploding - right? This is the hard work associated with growing companies well, and the very reason we have reconstructed our vision and mission parameters, hired about 8 new senior executives who are experienced transformational managers and will continue to address People, Process and Technology challenges in an intelligent and considered way and are globalising most every aspect of our organisation. It's never easy - going from being the apex play in the UK to expanding rapidly into the rest of the world with the same success. But it's a terrific challenge for the right people who love that sort of hard work. There are always disappointments along the way, and rough roads to navigate - but that's the fun of it too if you like solving problems, engaging in how to globally expand companies and becoming a global leader in anything - especially high tech solving for complicated logistical challenges. We welcome honest criticism - it makes us better. Jeff Wellstead Group HR Director (and former consultant who focuses on SME high-tech expansion and globalisation)
5.0
Feb 19, 2015

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, great people. Exciting times to be in the business. Good benefits like massages, cycle to work scheme, pension. Very sociable company.

Cons

Because of really high growth in the last few years some processes are behind. But great leaders have been joining the business to get the company back on track with those.

Viewing 79 - 81 of 81 Reviews

Glassdoor has 83 Metapack reviews submitted anonymously by Metapack employees. Read employee reviews and ratings on Glassdoor to decide if Metapack is right for you.