Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "City job and great benefits" ((in 10 reviews)); "5 job with great benefits especially the pension" ((in 10 reviews)); "Nice colleagues" ((in 9 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 30 reviews)); "The pay is low and no proper direction" ((in 16 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

1.0

May 14, 2015

no job satisfaction

Mis

Recommend

CEO approval

Business Outlook

Pros

Benefits since its under New York City

Cons

1.Micromanagement , mismanagement , miscommunication inter- department and intra-department 2. No chance of growth no matter how hard and diligent you work , unless you are C level favorite. 3.No work urgency no matter how important task is or deadline is approaching. 4. Dirty politics played by C level instead of working on company mission and growth, focus on micromanagement who is sitting on their desk, monitoring there system etc. 5. Lot of rumors, false complain to HR, helpless Labor department, dominated by black and latino's.

MetroPlusHealth Response

8y

Thank you for taking the time to provide us with this valuable feedback. Our overarching goal is to provide our employees with the tools necessary to succeed not only with our organization, but in their careers as well. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority. If you have any additional advice for management, we would love to hear from you. Please email us at employee.engagement@metroplus.org. Best regards.

3.0

May 11, 2015

Case Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits since it is under NYC employee job benefits.

Cons

It can be pretty boring just sitting all day on phone with members.

MetroPlusHealth Response

8y

Thank you for providing us with some feedback. We are glad to see that you had a good experience, though we would like to know why you don’t recommend us to other potential employees. We would gladly appreciate additional feedback you have about management and any ways in which you think we could make working at MetroPlus Health Plan a better place. Please don’t hesitate to email us at employee.engagement@metroplus.org, we will have someone reply to your inquiry shortly. Best regards.

1.0

Apr 18, 2015

Secretive And Mindless Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The health benefits are good

Cons

If you're Black American or Dominican you've found the right place. The employees are so unprofessional, the women come everyday dressed in street walker casual attire. Of course management doesn't fall behind in their lack of professionalism, instead of focusing on the present task they're more focused on covering themselves and throwing the employees under the bus. . As far as upper management or should I say "Crack Dealers in Suits", sadly I make this comparison because they bring the street and poor upbringing to the job. These so called professionals have been slowly destroying the morale. The company is a three ring circus of cloak and dagger. Management is slithery, secretive, and vindictive with a twist of favoritism . This the most unsavory environment I have ever worked in, if I could give this company no stars I would.

MetroPlusHealth Response

8y

Thank you for taking the time to leave us a review. Responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We are sorry to learn that your experience with fellow employees and managers has been less than positive for you! It’s very essential that we foster a workplace that is positive and productive for everyone. If you the have time, we would like to hear more details about your experience and any ways in which you think we could improve the work environment for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Thank you.

Viewing 346 - 348 of 364 Reviews

Jobs at MetroPlusHealth

Senior Program Director (PMO) – Health Plan Transformation

Sales Representative II - All Boroughs

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