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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth Customer Service Representative CSR reviews

      3.5

      26% would recommend to a friend

      (5 total reviews)

      Dr. Talya Schwartz

      26% approve of CEO

      20% positive business outlook

      Ratings by category

      4.8

      Career opportunities

      2.1

      Compensation and benefits

      2.0

      Culture & values

      2.0

      Diversity & inclusion

      2.0

      Work/Life balance

      1.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      1.0
      Jun 18, 2021

      No, turn the other way.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is terrible. They don’t care about their employees, just numbers and money. Employment is a revolving door. They have no respect for the ‘little people’. They have supervisors that don’t deserve their positions, don’t know the job, and run a dictatorship with bullying, threats, and belittling.

      Cons

      Horrible management, terrible communication skills between departments, and absolutely NO respect for employees.

      avatar
      MetroPlusHealth Response
      5y
      Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel properly supported, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.
      Viewing 4 - 5 of 5 Reviews
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