Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "City job and great benefits" ((in 10 reviews)); "5 job with great benefits especially the pension" ((in 10 reviews)); "Nice colleagues" ((in 9 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 30 reviews)); "The pay is low and no proper direction" ((in 16 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

5.0

Jan 10, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and very knowledgeable

Cons

I have no cons to report

4.0

Dec 17, 2025

Mission driven with areas for improvement

Director

Recommend

CEO approval

Business Outlook

Pros

-Puts our members (customers) first and foremost in all strategic decisions. -Not for profit organization in an industry often criticized for putting profit first before members. -Willing to change and improve and review all facets of the organization for efficiencies.

Cons

-Currently, there is limited management training for newer leaders. -There is an adjustment period for those new hires who are transitioning from the private sector to non-profit/government. [Not so much a con as it is a consideration when changing roles]

5.0

Nov 13, 2025

Member centric and committed to people

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

Viewing 13 - 15 of 364 Reviews

Jobs at MetroPlusHealth

Encounter Data Engineer (EDI, Managed Care)

EDI Database Programmer