Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "The pension and retirement benefits are great when someone retires." ((in 13 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are supportive and proud of the work they do." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 12 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

3.0

Jan 31, 2026

Decent place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule, opportunities for overtime, nyc insurance

Cons

Pay could’ve been better. Training could’ve been a little longer considering there’s multiple lines of businesses

1.0

Jan 27, 2026

Terrible work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Has good Time off, Hybrid and Accessible

Cons

Unprofessional leadership, the HR leadership serves as a racist, classist inconsiderate department. There was a constant state of chaos, miscommunication, Unprofessionalism, lack of growth. It felt like working in High School, where it mattered who you knew and not how well you worked.

2.0

Jan 19, 2026

Claims Supervisor

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Good managers that work in the office, good schedule, benefits

Cons

confusing, poor changing systems, training on it is poor and will cause more issue than the old system; no communication from higher ups especially directors and higher. Its hard to get clarity on anything until you find out by making and being called out by mistakes. No growth opportunities, managers and supervisors will derail you getting any promotion opportunity cause they dont want to lose you. This department does not get as much flexibility to work from home as others who just need a computer to work. Those that do have the privledge to work from home, they dont do anything.

Viewing 10 - 12 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Administrative Analyst

Sales Representative II (Bronx/Brooklyn/Manhattan) (Must Possess Demonstrated Sales Experience)

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)