Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "The pension and retirement benefits are great when someone retires." ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews)); "Colleagues are fantastic and most staff is helpful." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 38 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 9 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 9 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

2.0

May 11, 2014

A challenging, fast-paced environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vacation time and sick leave. Most people are generally hardworking and want the best for the member population. Some people have been there for many years.

Cons

Traditionally non-competitive salaries compared to the industry standard. Challenging to bring new ideas to fruition and receive support from management. Limited funding for some initiatives.

MetroPlusHealth Response

8y

First, we would like to say thank you so much for working with us for five years. Second we would like to say thank you for taking the time to give us feedback. Responding to employees’ thoughts and concerns should be a manager’s top priority, and we are sorry to hear that you had difficulty bringing new ideas to management. If possible, we'd like to hear more from you. Feel free to send us an email to employee.engagement@metroplus.org, and we will get back to you shortly. Thank you.

3.0

Jun 29, 2026

Impactful organization but poor communication and environment

Associate director

Recommend

CEO approval

Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

4.0

Jun 23, 2026

Good mentorship but unclear direction and priorities

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good mentorship opportunities for Medicare and Medicaid services

Cons

Ambiguity in direction and priorities

Viewing 205 - 207 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Service Correspondent

Claims Administrative Analyst