Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "The pension and retirement benefits are great when someone retires." ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews)); "Colleagues are fantastic and most staff is helpful." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 38 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 9 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 9 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

3.0

Feb 25, 2015

Time well spent

Outreach specialist

Recommend

CEO approval

Business Outlook

Pros

room to grow, many potions available, internally hires before out, friendly co-worker, great benefits, city agency, cross training encouraged

Cons

large company, many "chief" not enough "Indians," management plays favoritism,

MetroPlusHealth Response

8y

Thanks for leaving us with a review -- we are happy to hear that you’ve had a good experience working with us! We’re always here if you need anything. If you have the time, we would like to know if you could provide us with more details about the cons you listed here. Please don’t hesitate to email us at employee.engagement@metroplus.org.

4.0

Dec 20, 2014

Diverse Workforce

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The workforce at Metroplus mirrors the population it serves. All employees are eligible for training and some are eligible for Management and Leadership Training and Coaching. The Customer Service operations are superb. The CEO is a kind, caring person who knows the name of every employee. The door is open to everyone.

Cons

This is a non-profit organization with a strong dotted line to NYC Health and Hospital Corporation. The culture is bureaucratic and family-like. This creates a strong mixed-message to employees.

MetroPlusHealth Response

8y

Thank you for leaving a review. We are happy to hear that you’ve enjoyed working with MetroPlus. If you have anything else to add to your feedback, for example, ways in which we can streamline our messaging to employees, please feel free to email us at employee.engagement@metroplus.org. Thanks so much!

4.0

May 18, 2014

Wonderful Case Management Team and staff at large

Associate

Recommend

CEO approval

Business Outlook

Pros

The Case Management Team is exceptional. There is wonderful departmental leadership. The team leads are supportive and professional. There are many well-trained staff with a variety of skills. The training offered is valuable for professional development. This helps you improve the level of support to your colleagues and clients. Overall, people there are very nice and friendly. Solid place for good work life balance.

Cons

No further recommendations at this time.

MetroPlusHealth Response

8y

Hi, we are pleased to hear that you’ve had a great experience with MetroPlus and your case management team! Feedback from employees like you helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, for example, your thoughts on training, don’t hesitate to send to employee.engagement@metroplus.org. Thanks so much!

Viewing 202 - 204 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Service Correspondent

Claims Administrative Analyst