Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "City job and great benefits" ((in 12 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "Colleagues are supportive and proud of the work they do." ((in 10 reviews)); "The benefits and the work life balance are best in class." ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 33 reviews)); "Management and leadership is HORRIBLE." ((in 14 reviews)); "Training is inadequate and management does not help much." ((in 11 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

4.0

Feb 26, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission-driven organization with well-educated, highly-committed staff on board. Working for MetroPlus meets my desire to serve New Yorkers - not only lower income and immigrant populations, but a wide range of people - and offers a real opportunity to positively impact the health and well-being of more than half a million NYC residents. C-suite/management seems dedicated to improving employee satisfaction and engagement, and is implementing a number of initiatives to reach those goals. Excellent benefits, including educational opportunities and pension. Solid work/life balance. Overall, very satisfied with my career choice to join and remain at MetroPlus.

Cons

City-agency status can create roadblocks to effecting quick change, and some of the rules and protocols can seem a touch archaic. Staff and management can occasionally seem hesitant to embrace change, as well.

MetroPlusHealth Response

8y

Thank you for leaving this wonderful review and for your dedicated service with us! Not only are we glad that you love you career choice, but we are also humbled that you have chosen to stay with us for five years. A lot can change in that time period which can be difficult for some to embrace, but we hope to encourage all employees to push the limits to make our company as successful as possible. If there are additional comments would would like to share, you can email your feedback to us directly at employee.engagement@metroplus.org.

5.0

Feb 23, 2018

Associate Director

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities for growth, a leadership who wants the plan to shine, and most important of all, staff who care about our members.

Cons

No bonuses for high performers.

MetroPlusHealth Response

8y

Thank you for taking the time to review us. We are pleased to hear that you’ve had a great experience with us throughout your ten years of service! If there’s anything else you’d like to share with us, don’t hesitate to send your feedback directly to employee.engagement@metroplus.org.

5.0

Feb 20, 2018

MetroPlus Review

Marketplace facilitator enroller

Recommend

CEO approval

Business Outlook

Pros

Metroplus is a stable company with excellent growing opportunities for all employees in all departments. I have been with this company for six years now and it’s been a great experience thanks to the positive leadership from my supervisor/ management. Yes we have to meet our daily goal but it’s doable if you have the desire and commitment The part that I enjoy the most about my job is that I'm able to help individuals and families to receive a much needed health insurance so they can receive the best Health Care they Deserve. Great benefits : health care for employees / union benefits / 401K / NYCERS ...

Cons

None that I can think of

MetroPlusHealth Response

8y

We are pleased to hear that you had a great experience not only with us as a company, but with families and individuals in need as well. If there are any other experiences you would like to share with us, don’t hesitate to send your feedback directly with the MetroPlus team at employee.engagement@metroplus.org.

Viewing 277 - 279 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Sales Representative II (Bronx/Brooklyn/Manhattan) (Must Possess Demonstrated Sales Experience)