Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 62 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 46 reviews)); "All the people here are great and want to see you succeed and advance." ((in 29 reviews)); "Great work/life balance" ((in 18 reviews)); "Everyone in my department is friendly and willing to help." ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 22 reviews)); "Terrible upper management." ((in 6 reviews)); "Bad communication." ((in 5 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 5 reviews)); "time off is lacking compared to competition" ((in 5 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

3.0

Feb 11, 2023

It was ok

Business account executive

Recommend

CEO approval

Business Outlook

Pros

Most employees are good to work with. Benefits

Cons

Its getting to me too political. Starting to feel like you are working for Comcast.

5.0

Feb 1, 2023

Solid benefits and flexible environment

Provisioner

Recommend

CEO approval

Business Outlook

Pros

Overall flexible working environment. Depending on the department the work hours might be more set but many departments are able to have flex hours and fully remote or hybrid office / remote. The benefits are great at Metronet, excellent health insurance and very good 401K match. They are good about letting employees change jobs within the company to try something new. Pretty good about promoting from within for roles such as supervisor, managers, etc

Cons

Some departments have difficult leadership and put excessive stress on their entry level associates who make far less money than the people who are asking so much from them. I was previously in a very high stress entry level position. They gave horrible raises and very small annual bonuses and stated that's all they could do. Since transferring departments I have found all of that to be false. I have been lucky to move into a department with great leadership, but they are not all equal. When it comes to roles of high value like directors / vice presidents I have seen them bring in a lot of external hires over long time employees. They taut being a diverse work culture but the senior staff is probably like 95% middle aged white men. Not a lot of women or people of color in leadership past the management phase.

5.0

Jan 18, 2023

Great place to work!

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

Great pay Great training Great Team Mentality Work/ Life Balance Random bonus’s for great work Top of the line equipment and clothing essentials provided

Cons

Tech support on resolving issues can sometimes be lengthy conversations. Wait times for Tech support at times. One tech on Saturday

Metronet Response

3y

Thank you for the great review!

Viewing 40 - 42 of 652 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Lexington, KY

Fiber Technician - Alexandria, LA

Fiber Technician - Pontiac, MI

Fiber Technician - Amarillo, TX

Metronet

Metronet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was ok

Solid benefits and flexible environment

Great place to work!

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