Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 694 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (15) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 66 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 43 reviews)); "All the people here are great and want to see you succeed and advance." ((in 33 reviews)); "Great management + helpful" ((in 25 reviews)); "Great work life balance" ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"Initial training could be better" ((in 12 reviews)); "Terrible upper management." ((in 7 reviews)); "Bad communication." ((in 5 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 5 reviews)); "time off is lacking compared to competition" ((in 5 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What are the top reviewed Metronet locations?

Evansville , Tallahassee , Lexington-Fayette , Overland Park , Indianapolis , Carmel , Davenport , Fayetteville , Des Moines , Lubbock , Owatonna , Geneva , Grand Rapids , Bloomington , Lansing , Paducah , Greenville , Franklin , Lafayette , Vincennes , Dayton , Palm Coast , Lexington , Bryan , Westfield , Iowa City , DeKalb , Houston , Rochester , Seymour

Metronet reviews

3.9

74% would recommend to a friend

(654 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Metronet has an employee rating of 3.9 out of 5 stars, based on 654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

654 reviews

1.0

Aug 27, 2024

Terrible

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Remote work.. for now. Pretty cool atmosphere.

Cons

Pay. Pay.Pay. They start Tech support at $17/hr. Insurance is expensive. No perks. Unless you live in a service area, then you get free internet. Tmobile is taking over and EVERYONE is terrified for their future. Did I mention the pay is horrible? You have to post in chat for everything. Going to lunch or break? You have to post it in chat to get approval first. Making an outbound call? Post it in chat. You need a tech scheduled? Post it in chat. It's a very prehistoric feeling system. Training is horrible. It's 3 weeks classroom and 1 week nesting. Out of the 3 weeks, you shadow maybe 3-5 hours of calls and you do roleplay calls for half a day before nesting. The company is a mess.

Metronet Response

1y

Thank you for sharing your thoughts on Glassdoor. We are sorry to hear about your negative experience. We encourage you to connect with our Associate Resources department to discuss your specific issues in more detail.

4.0

Aug 23, 2024

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice team with good projects

Cons

Health plan is expensive, Layoffs

Metronet Response

1y

Thank you for leaving us an honest review. We're sorry to hear about your concerns regarding our benefits, and we appreciate you bringing them to our attention on Glassdoor.

2.0

Aug 20, 2024

High Stress and Culture does not exist for all departments

Construction manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and Benefits. Company vehicle.

Cons

Long hours with impossible demands. Promised culture does not exist on the construction side of the business.

Metronet Response

1y

We are sorry to hear about your experience, and we appreciate your openness in sharing your concerns on Glassdoor. Please consider reaching out to our Associate Resources department so that we can better understand your specific situation and work towards making necessary improvements.

Viewing 133 - 135 of 654 Reviews

Jobs at Metronet

Damage Prevention & Training Specialist - Minnesota

Business Account Executive - Wilmington, NC

Business Account Executive - Findlay, OH

Call Center Scheduler - Evansville, IN

Damage Prevention & Training Specialist - Michigan, Illinois or Wisconsin

Metronet

Metronet reviews

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Ratings by demographic groups

Reviews by job title

Terrible

Good Company

High Stress and Culture does not exist for all departments

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